Return Policy & FAQ

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our full Refund Policy for details on how to initiate a return or exchange.

Shipping Policy

We offer a variety of shipping options to meet your needs. For full details on shipping times, rates, and carriers, please visit our Shipping Policy.

Privacy Policy

Your privacy matters to us. Read our Privacy Policy to understand how we collect and use your information.

Terms of Service

By shopping with us, you agree to our Terms of Service.

Frequently Asked Questions

How long does it take to process a return?

Returns are typically processed within 5–7 business days of receiving your item.

Can I exchange an item?

Yes! Please contact us and we'll be happy to help arrange an exchange. See our Refund Policy for eligibility details.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also track your shipment directly from your order confirmation.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping times and rates vary by location. See our Shipping Policy for details.

What if my item arrives damaged?

We're sorry to hear that! Please contact us within 48 hours of delivery with photos of the damage and we'll make it right.

How do I contact support?

You can reach us via our Contact page and we'll respond within 1–2 business days.